HOW IT WORKS

From research brief to published insight,
in four steps.

A complete walkthrough of the workflow — how AI accelerates each phase, and exactly where you stay in control.

01DESCRIBE
02REFINE
03DISTRIBUTE
04ANALYZE
1
DESCRIBE

Tell AI what you want to learn

Type a research goal, paste a brief, or chat through it. AI proposes a complete questionnaire with the right question types, ordering, and skip logic — usually in under 10 seconds.

  • Plain-English brief → structured questionnaire
  • AI picks question types appropriate to the goal
  • Skip logic and branching included automatically
  • Start from a template or from scratch
New survey · Brief
RESEARCH GOAL
"Understand why SMB customers are churning faster than enterprise after the 60-day mark."
SMB segmentChurn drivers14 questions
Generate survey
2
REFINE

Edit, brand, approve

Drag questions around, rewrite copy, set custom branching, apply your theme. AI suggests follow-up questions and flags ambiguous wording. You stay in full control.

  • Edit every AI-generated question
  • Drag-and-drop reordering
  • Apply your brand theme — colors, fonts, logo
  • Preview on mobile and desktop before publishing
Editor · Customer churn study
1What was your primary reason for cancelling?Open text
2How would you rate our onboarding?Scale 1–10
3Which features did you use most?Multi-select
+Suggested: 'Did anyone help you set up?'AI suggested
3
DISTRIBUTE

Send by link or built-in email

Publish a shareable link, embed in a page, or send via our built-in email system with open & click tracking. Manage contacts, lists, and reminders without leaving the platform.

  • Shareable link with custom URL
  • Built-in email with open & click tracking
  • Contact list management and reminders
  • QR codes and embeddable widgets
Distribute · Customer churn study
SHAREABLE LINK
surveys.so/s/CHURN-Q2
Copy · QR code · Embed
EMAIL CAMPAIGN
2,847 contacts
Sending now · ~3 min
LIVE FUNNEL
Sent
100%
Opened
57%
Started
48%
Completed
44%
4
ANALYZE

Insight, not spreadsheets

AI produces an executive summary, categorized findings, and statistical confidence as responses arrive. Talk to your data in plain language. Share the report or export raw data — your choice.

  • Executive summary in plain English
  • Findings tagged Key / Opportunity / Concern
  • Confidence levels and margin of error on every claim
  • Talk-to-data Q&A and CSV/Excel export
Insights · 1,247 responses
✦ EXECUTIVE SUMMARY
SMB churn is driven primarily by onboarding friction (38%) and pricing in first 90 days (29%), not feature gaps.
KEYOnboarding is the #1 driver
OPP60-day price relief: −34% churn
CONHelp docs lag by 18pts
High confidence · ±3.1% margin95%
WHAT AI DOES — AND DOESN'T

AI accelerates, you decide.

Here's exactly which parts of your workflow we automate, and which parts stay firmly in your hands.

✦ AI handles
Drafting questions from a brief
Picking appropriate question types
Suggesting skip logic & branching
Categorizing open-text responses
Writing the executive summary
Tagging findings Key / Opportunity / Concern
Calculating statistical confidence
✦ You stay in control
Setting the research goal
Approving or rewriting every question
Choosing how to brand and distribute
Defining your respondent panel
Reviewing AI's findings before sharing
Drawing the final conclusion
Sharing with stakeholders, your way
WHAT YOU SAVE

What it really means for your week.

Concrete time differences between the legacy survey workflow and onlinesurvey.ai — measured across hundreds of real research projects.

Drafting questions
95% saved
Setting up logic & flow
100% saved
Distributing the survey
96% saved
Building charts & report
100% saved
Writing the summary
100% saved
Total per survey
40× faster
See it for yourself

Run your first survey in 20 minutes.

No credit card, no setup call. Sign up, describe what you want to learn, and ship insight on the same day.

Free to start · No credit card